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Balgowlah exchange issues

Maxxthor

2095 at the edge of balgowah exchange reach. Yesterday no internet. Today turtle internet at 3/1 even though i have contracted hfc 100/40. And cannot get out of the contract for better capacity and speed. How can i move to a closer exchange? Any news on balgowlah exchange issues? Any organism Where can i report my issue as im not getting speeds as contracted?

Re: Balgowlah exchange issues

JordanOptus

Hey Maxxthor, you can check out if there's any faults or outages in the area on our Network Status page. You can also log a fault with our Tech Support team if there's no fault listed on that page.

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