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rfb
Contributor
Contributor

Are you serious?????????? Not able to report a fault

Optus once again had an NBN fault - not reported on their website - but you cannot log a fault without your "Service Number/Optus Broadband Username".

AND I AM LOGGED IN

'scheduled NBN service' is apparently happening 2am to 6am tomorrow so I guess it has already started.

Third time in a week Optus has had a fail and no response.

Optus is a load of BS

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Ray_YC
Online Community Manager
Online Community Manager

Re: Are you serious?????????? Not able to report a fault

Hi rfb,

What page are you on that is logged in?

These pages don't have a log in feature so you need to enter your details.

https://www.optus.com.au/about/network/service-status

https://offer.optus.com.au/fault-logging

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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