I received a call from Optus about a free upgrade to NBN - he put me through to a call queue and the line then disconnected. No one has called back since. What is happening? Will I lose my ADSL connection in February?
You should be very wary of any unsolicited calls, especially NBN related ones as there are plenty of NBN phone scams going around.
If you have received a letter from Optus informing you of disconnection in February then you need to be pro-active and choose/organise switching to NBN yourself.
Note that you do not have to go with Optus NBN just because you may currently be with Optus ADSL.