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Honoured Contributor
Honoured Contributor

Re: ACCC awards Optus as fastest NBN provider

Its just a shame Optus had to be told they must provide the speeds they advertise by the ACCC (but in fairness most RSPs short changed their customers bandwidth in the same way back then). The ACCC scheme has been so successful that now with the margin of error being -/+ 2% pretty much every RSP is providing the same performance.

As other posts would indicate, the speed of the NBN is not really a problem for Optus. The inability of Optus staff to take ownership and fix things when they go wrong would be a much better metric to focus on now IMO.
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