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andrewnewport
New Contributor
New Contributor

4G Wifi backup not working on new NBN modem

Any ideas on how I can get the 4G wifi working on my new Optus modem while I wait for the technician to come and hook up the nbn?
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YetAnotherAcc
Respected Contributor
Respected Contributor

Re: 4G Wifi backup not working on new NBN modem

Optus sent out a bad batch of SIMs.

Take the SIM out of the modem to an Optus store, explain the problem, show them the linked post,  and ask for a SIM replacement.