..and treated like poo by Optus. They added services when not authorised, took nearly 12 months t rectify. No discounts or upgrades offered. We're gone next week!! Twice the speed for half the price elsewhere. Shop around, so many better options than Optus!!!
@KarCav, what exactly has happened?
Can you send us a private message? I'd really like to find out more about the experience you've had.
I'll need your full name, DOB and account number. I'll get back to you as soon as I can.
If you'd prefer not to send your details through, leave us a summary of what's happened.
check your notes, I am not doing your service department's job for you. Absolutely disgusting treatment of a long term customer - typical Optus standard. Withh Optus for one more week and we are letting EVERYONE know what a shiite company you are.
We don't have any notes to check @KarCav, as we don't have any account details.