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2017-11-26 09:19 AM
Anyone else experience performance issues with speeds in the Wentworthville area. I'm getting approximately 100Mbps down though only 5Mbps up. Service was activated about 2 weeks ago then uplifted to the 100/40 plan.
Admittedly the NBN is offered through my Foxtel cable.
Been trying to get support to rectify though not having much luck.
Solved! Solved: Go to Solution.
2017-11-26 12:38 PM
Nothing to do with Foxtel.
Something to report to your RSP (Optus) and they might test the line and get NBN to come out and check.
FWIW 5Mbps is about 3 times faster upload than any residential plan has ever had before. Unless you're sending a lot of data to dropbox, googledrive, etc. then 5 or 40 won't make any difference to your online experience.
Not outages or issues reported in your area though.
2017-11-27 07:21 PM
Interesting enough if I plug my PC directly into the NBN box, I get approx 37Mbps which is what I expect. Then go back to the original configuration of NBN Box->Optus Sagecom Router->PC back down to under 5 Mbps.
2017-11-27 07:28 PM
That does seem telling.
Try disabling wifi on the sagecom and testing speeds.
Otherwise I would request a replacement box from Optus.
2017-11-27 07:38 PM
Did a full hard reset of the router and now getting 38Mbps.
So all good now!