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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

tadtow
New Contributor
New Contributor

password

Can somebod help me.  I cant remember my password for my webmail.  Because I need to clear my inbox. 

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3 Replies
Ray_YC
Online Community Manager
Online Community Manager

Re: password

Please see E-mail Password Help, tadtow.

If you need to contact Optus, if you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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Kathymcklaren
New Contributor
New Contributor

Re: password

I tried to talk to the optus phone and when I got on it I could not understand the person sorry I am getting really annoyed of your service you try to give to your customers

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Tina_YC
Moderator
Moderator

Re: password

Hi @Kathymcklaren, we're sorry you're still having issues with resetting your password. 


We recommend messaging us via the My Optus app. Our Messaging team is available 24/7 and are ready to assist customers as quickly as possible. If for some reason you’re unable to use the My Optus app, please send a private message to the official Optus Facebook page or Twitter page for further assistance.

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.