i never downloaded and logged into my optus app so i cant ask for help there. and i just saw i got a message that i cancelled my service for my number when i didn’t? and to let them know i didn’t it takes me to the optus app but since i never logged in i cant log in now so idkkk what to dooo
If you're unable to log into the app to message our support teams then it's best to send a message to our Social Media team via Facebook or Twitter. They can then grab your account details and investigate for you.