Syncing mail with Outlook 2016

[larsinoz]

I am using Outlook 2016, and have been so for a while.

Until recently, the mail synced fine from Optusmail to Outlook.

However, since a few weeks it has stopped syncing. I can still send emails, but I don't get any received mails. I can see them on the webmail page, but they don't come through to Outlook.

[Kyri_YC · Accepted solution]

Hey @larsinoz. It's not great to hear that you are having some Webmail troubles while using Outlook. Have you had a look at the way your setting has been configured? You can view see how your settings should be set up via our "Using an email application with Optus Net email" support guide.