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MQH1990
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Select a service

I just received my mobile broadband and it is connected. But every time I try to use the app my login details work but then it takes me to a page saying “select a service” with no option other than logout. It also comes up with an error message on my account. Any ideas?
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Tigers1719
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Re: Select a service

@MQH1990 it maybe a DNS issue, have a search on how to change the DNS  server on your device, computer, phone or tablet, and change the Primary DNS to 1.1.1.1 or 8.8.8.8 and try the app again.

I am an Optus user.
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MQH1990
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Re: Select a service

Sorry this is my fault I should have worded my initial post better.

I mean the internet is connected and working but it is getting onto the “myoptus” app I’m having trouble with. It keeps asking me to select a service after I login, however, there are no options except for logout. Even the myaccount page on the website won’t let me view billing information etc.
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