cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Seeya83
New Contributor
New Contributor

Printing a transcript of optus support chat using the optus app

Hi, can I printout i chat transcript from a support chat I had via the optus app. I can still view it but I'm unable to copy it.
0 Kudos
Reply
3 Replies
Jono_YC
Moderator
Moderator

Re: Printing a transcript of optus support chat using the optus app

Hi @Seeya83 thanks for reaching out. You should be able to take a screenshot of your conversation via the My Optus App.


If you’re still needing a hand, we're also available to assist via Social Media. Please send us a private message to Optus on Facebook or a DM on Twitter with the details for further assistance.

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

AndS
Super Contributor
Super Contributor

Re: Printing a transcript of optus support chat using the optus app

@Seeya83Optus support on the app can email you a HTML copy of the conversations. Ask nicely for them to send it so you have a copy just in case something goes wrong.

You can then print the file once loaded into an appropriate app.

0 Kudos
Reply
Coogee
New Contributor
New Contributor

Re: Printing a transcript of optus support chat using the optus app

Lol
0 Kudos
Reply