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jack0194
Occasional Contributor
Occasional Contributor

Optus app

Has anyone had any trouble using the messaging service via the Optus yes app? It was working fine today. get home from work and it hasn't worked since. I'm not sure whether it's the app itself? Or Is it not meant to run 24/7 at the moment?

Thanks.   

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Ray_YC
Online Community Manager
Online Community Manager

Re: Optus app

Hey Jack0194,

We haven't read any other reports of this issue.

If you’re still needing a hand, we recommend chatting with us via the My Optus App by clicking this link on your mobile device. Our Messaging team is available 24/7 and are ready to assist customers as quickly as possible.

------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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