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My Optus app on my mobile is only linked to the Optus mobile number. I have Optus home broadband account too, but I can't view this or make any changes/bill updates through the Optus app.
Is it possible to set the Optus app to view multiple accounts with Optus?
Solved! Solved: Go to Solution.
Hi @narayanababu02,
Thanks for raising this with us.
It sounds as though the accounts will need to be consolidated so you can view them all via the My Optus App/My Account.
Please note that we’re unable to look into account details on Yes Crowd.
We recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.
If for some reason you’re unable to, if you have a social media account, please then send a PM to Optus on Facebook or a DM on Twitter with the details for further assistance mentioning you’re unable to use the My Optus app.
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