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Occasional Contributor
Occasional Contributor

No Dial Tone on Home Phone

Hi, I haven't had a phone for a while but I recently purchased on and when I connect to the NBN Connection Box (in UNI-V1) I have no dial tone. Is anyone able to assist. Thanks

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Trusted Contributor
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Re: No Dial Tone on Home Phone


@stewnat wrote:

when I connect to the NBN Connection Box (in UNI-V1) I have no dial tone


I wasn't aware that Optus provide phone service through the UNI-V1 port of the NBN box. 

Have you signed up to a phone only plan with Optus (i.e. no NBN internet)?

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Occasional Contributor
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Re: No Dial Tone on Home Phone

Really? I have FTTH so I assumed that's where it plugs in. I've found wiring diagrams online that say that's where it is supposed to go. I haven't tried my modem yet as I have that up high in a cupboard but that'll be the next point of call if I can't get a solution

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Re: No Dial Tone on Home Phone


@stewnat wrote:

Really? 


Yep, because they have to fork over more $ to NBN.


I have FTTH so I assumed that's where it plugs in.

Not all phone providers support UNI-V, but everyone gets the same NBN hardware.


I haven't tried my modem

If they sent you modem then that's what you need to use.

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