I am Ricardo *hidden*, i have a problem with my line because i can not receive call and SMS , I need to read some very important SMS but , I think that my line does not work. I need a very fast help please.
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Have you tried restarting your phone?
Please see our help and support page: Can't Receive SMS Troubleshooting
Thank you so much for the answer, i did the steps that you sent me but It could not fix my problem, My line does not work , I can not call or receive calls , and SMS, when I want to call there is a message that says "no registered on network". I need fix this issue right now because i need to continue working if I can not receive important SMS I won't be able to work.
I hope a fast answer.
Thank you so much, Have a good day.
Did you also check if there are any reported network issues at your location?
Please contact Optus directly on 133 937 and holding the line to get through to a team member or please leave Optus a message for further assistance and someone will get back to you as soon as possible.