cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
View your usage, get billing support and much more with the My Optus app, download it here
Highlighted
Contributor
Contributor

Re: My Optus App - Now Available!

Thank you for the information, I will keep an eye out for it. 🙂
0 Kudos
Reply
Highlighted
New Contributor
New Contributor

Re: My Optus App - Now Available!

Can someone please help me with My Optus App, as it never works on my iPhone 4?  Even though I'm on 3G and NOT Wifi, it tells me I have to be on Wifi to access the site.  I am also running the lates iOS.  Any assistance would be greatly appreciated.

0 Kudos
Reply
Highlighted
New Contributor
New Contributor

Re: My Optus App - Now Available!

When did this app last work? I've been trying to use it for over 3 months now. First with a Samsung Galaxy S and now with a SGS II. And my girlfriend has a SGS III which it also doesn't work on. All we get is the pic of the emu and a mention of technical issues. Is this going to be fixed? Ever since the site got updated it's been broken as far as I can tell. Really, system updates should probably be done in sync, else maybe remove the app from the store?

The only other thing i can think of is that I'm technically with Woolworths, though they use Optus and i can view my details on the Optus website etc. Also, half the other optus sites including seem to be down, including for example http://optuszoo.com.au/ thought that could just be a issue with the network.

So long story short, is it three generations of the most popular Android handset that don't work with the app or the app itself?
0 Kudos
Reply
Highlighted
RetiredModerator
RetiredModerator
Moved:

Re: My Optus App - Now Available!

Post Hidden - Please refer to the My Optus Community Guidelines

0 Kudos
Reply
Highlighted
RetiredModerator
RetiredModerator

Re: My Optus App - Now Available!

Update: My Optus is now available for the SII and SIII handsets 😉

0 Kudos
Reply
Highlighted
New Contributor
New Contributor

Re: My Optus App - Now Available!

I would like to know if there will a widget to go with the app. Thx sorry bout the query was posted first time user. Cheers sgiii
Troy Jones
0 Kudos
Reply
Highlighted
Contributor
Contributor

Re: My Optus App - Now Available!

Hi,

I am using a HTC Desire HD (18 month since release) and i am advised the handset is incompatible, when I try to download 'my optus'. 

There is also no listing for 'my optus' in the google play store. Has it been removed?

 

I am also a bit curious as to why the 'my account' app is being withdrawn...(it works).

 

Apprecaite any feedback

 

cheers

0 Kudos
Reply
Highlighted
RetiredModerator
RetiredModerator

Re: My Optus App - Now Available!


@Troyjones82 wrote:
I would like to know if there will a widget to go with the app. Thx sorry bout the query was posted first time user. Cheers sgiii

 

Hey Troy,

 

No plans at the moment for a widget.

___________________________
Have you seen something helpful? Don't forget to give it a kudos. Asked a question and got an answer? Make sure you mark it as an accepted solution!

Please ensure you abide by the community guidelines. All moderation actions are final.

0 Kudos
Reply
Highlighted
RetiredModerator
RetiredModerator

Re: My Optus App - Now Available!

I'll get in touch with our guys lethal40 and find out some info on this for you. I'll post back once I hear.

0 Kudos
Reply
Highlighted
Contributor
Contributor

Re: My Optus App - Now Available!

Thanks Ian, looking forward to some meaningful information.

regards
lethal40
0 Kudos
Reply
Top Contributors