Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.
Are you still having probs accessing the site? If so, can you give our pre-paid activations team a buzz on 1300 737 252 to take you through the process.
Yes i am getting
You don't have permission to access /web/oneportal.portal on this server.-
Every time i go on the activation page.
I am trying to activate from England as coming over to Australia for a holiday.
What type of internet browser are you using to activate your SIM 1month? Just confirming is this for a Pre-Paid mobile or Pre-Paid mobile broadband? You can also reach our Customer Care team from overseas by calling +61 2 8082 5678.
I have tried useing chrome , Internet Explorer and dragon on a windows laptop on a adroid tablet with chrome. Also tried with wifi and 3G and stll i get the same message on the activation link.
Hey 1month, as above can you just confirm whether you're trying to activate a mobile or mobile broadband service. Can you also show us the link where you're attempting to activate to confirm you're in the right area!