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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

Occasional Contributor
Occasional Contributor

@Dan-C optus staff

If you reach your daily 1.5GB data maximum you can buy extra data using My Optus app or SMS ‘MENU’ to 9999.
• $2for500MB
The charge for the Extra Data will come from your MyCredit and the data will expire at 11:59pm local time on the day of purchase. You can only purchase Extra Data once the daily data maximum has been reached and if you have enough MyCredit.

Regardless 9999 menu self service has not been working for days !!!
Since the latest optus update it has disabled the “buy more data” button