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COVID-19 impact to Yes Crowd & Contact Centres info here
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New Contributor
New Contributor

Cant Access My optus App to message customer service

Allows me to login but then all I get is:

Switch Services

(i) If you have any questions about your account or services, please get in touch with our team.

Logout of My Account

That's it - no other options or information

So basically I cant message Optus to tell them my internet is falling over, and I cant message them direct them to say the App itself isn't working for me

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Trusted Contributor
Trusted Contributor

Re: Cant Access My optus App to message customer service

@michaelp7 If you have a Facebook or Instagram account you can message Optus support, include in the message you do not have access to the My Optus app.

I am not an Optus employee. If a reply helps please give a Kudos and when an issue is solved please mark as solved.
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