cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
View your usage, get billing support and much more with the My Optus app, download it here
Highlighted
New Contributor
New Contributor

suspect email See hereunder

Received the suspect email hereunder. Took no action

Nigel Brown

 

hidden via sendgrid.net 
08:10 (2 hours ago)
 
 
 

 

 

 

to dinige
 

 

 
 
 
 
 
 
 
 
 
 

 

 

 

Update required!
This e-mail has been sent to you by Optus to inform you that we were unable to process your last payment of bill.
This might be due to either of the following reasons:
  • A recent change in your personal information (e.g: billing address, phone)
  • Submitting incorrect payment information during bill payment process
Due to this, to ensure that your service is not interrupted we request you to update your billing information now:
 

 

Update Now
 

 

If your billing information is not updated within 48 hours your ability to use any services provided by Optus such as Broadband, Wireless, Cable, Dial-up and E-mail services might be restricted.
 
Optus Customer Service Team
Privacy
 
This email was sent by: Optus 1 Lyonpark Road Macquarie Park, NSW, 2113, Australia.
THIS IS A SYSTEM GENERATED EMAIL. PLEASE DO NOT REPLY TO THIS MESSAGE
0 Kudos
Reply
4 Replies
Highlighted
Moderator
Moderator

Re: suspect email See hereunder

Hey @dinige , thanks for reaching out to us and bringing this to our attention. 


Can you please confirm the sender's full email address?


Just a friendly reminder that any email sent from noreply@e.optus.com.au and Optus.com.au is not spam and is safe and secure to open.

0 Kudos
Reply
Highlighted
Respected Contributor
Respected Contributor

Re: suspect email See hereunder

That's a scam email that wants your personal info, including Optus webmail login and  credit card details.

0 Kudos
Reply
Highlighted
New Contributor
New Contributor

Re: suspect email See hereunder

I've had the same  thing last 3 months A bit suss with the senders email hidden

0 Kudos
Reply
Highlighted
Respected Contributor
Respected Contributor

Re: suspect email See hereunder


@ManlyWebby wrote:

A bit suss with the senders email hidden


Even if the sender was "legit", the sender can easily be spoofed (i.e. faked) so you can never rely on that as proof of where it came from.

0 Kudos
Reply
Top Contributors