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Occasional Contributor
Occasional Contributor

secondary email on account

Hi,

 

I am having a problem with a secondary email address on my account. It seems as though it has been blocked or something similar as it cannot be logged into. Some kind of virus warning message appeared in the account before it was blocked. Can someone please assist me with getting it restored.

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Occasional Contributor
Occasional Contributor

Re: secondary email on account

My account number is  *hidden*

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Online Community Manager
Online Community Manager

Re: secondary email on account

Hi,
Thank you for raising this issue. Your account number has been hidden for your own privacy.
This is not something that we can assist with here on the forum.
If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.
If not, please Chat with us or Message Us from your My Optus App under the Help menu. 

------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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