I am having a problem with a secondary email address on my account. It seems as though it has been blocked or something similar as it cannot be logged into. Some kind of virus warning message appeared in the account before it was blocked. Can someone please assist me with getting it restored.
Thank you for raising this issue. Your account number has been hidden for your own privacy.
This is not something that we can assist with here on the forum.
If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.
If not, please Chat with us or Message Us from your My Optus App under the Help menu.