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New Contributor
New Contributor

printing statements

Hi I am trying to print some older mobile statements from 2017/18/19 and when I print they come out like the photo attached - I have tried just printing page one at a time or in black and white nothing seems to  fix it - I have done it in the past any ideas why this is happening? I can print recent statements with no problem ?optusstatementmisprint.jpgany suggestions?

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Moderator
Moderator

Re: printing statements

Hi @DiDi1966, thanks for getting in touch with us. Hmm.. that's odd! Have you tried print screening the mobile statements instead? From there, you can copy and paste the screen shot into a word document. 

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Respected Contributor
Respected Contributor

Re: printing statements

Are you printing from a mobile device or from a computer?

I ran into an Optus pdf recently (not a bill) that would not render nicely at all on my phone but was fine on the PC. 

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