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Reuel
New Contributor
New Contributor

phone switched to SOS only mode

recently my optus data switched to SOS only mode, i’m well wishing range of a tower, phone is completely fine. when i go onto the optus app into my account the only thing that pops up is “log out”, nothing else, pls someone explain
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Tina_YC
Moderator
Moderator

Re: phone switched to SOS only mode

Hi @Reuel, thanks for getting in touch with us. If you haven't already, can you please try the trouble shooting steps below?

1) Turn your phone on and off

2) Switch Aeroplane mode on and off

3) Reset your Network Settings

4) Re-insert your SIM


Let me know how you go. Tina.

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

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