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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

shiuhkg
New Contributor
New Contributor

order reference 177255120A

I've received a email saying that I've requested to cancel your service for *****. Your order reference is 177255120A. I HAVE NOT made that REQUEST!

Please advice.

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YetAnotherAcc
Respected Contributor
Respected Contributor

Re: order reference 177255120A

Optus sends those emails to pre-paid numbers that have expired. Has that number expired?