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01kat
New Contributor
New Contributor

double up of pmt

I've just made a payment online but it has gone through twice with different receipt numbers.

I did not enter it twice.

 

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petergdownload
Honoured Contributor
Honoured Contributor

Re: double up of pmt

If you don't critacally need the money then just let it ride. It will show up in your account as a credit and be used automatically next month to reduce you bil then.

 

If you really need it back contact Optus amd request a refund (its just a bit of a hassle is all)

 

Peter Gillespie

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