Hey @hifoxoce - Sorry to hear that you're wishing to cancel.
Depending on the exact situation, if you were looking to retain or use the current service with another provider, you can speak to the other provider directly and they can assist with your cancellation.
If you're not wishing to continue with this, you can message our team via the My Optus App or reach out to our Facebook or Twitter teams directly and they can assist, once they have your details.
Our team can also be reached on 133 937 for all enquiries.
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