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I can not log on to any of my optus webmail account. It states my username or password is incorrect.
Is there a problem with webmail?
Solved! Solved: Go to Solution.
Hey there @cohenpyj. It's not great to hear about your webmail troubles. I recommend trying the following steps that may help surpass this issue.
→Clearing cookies/cache from your web browser
→Using a private/incognito mode browser session
→ Try to use a different web browser (eg: Chrome, Safari)
Let us know how you go with the above.
Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.
Disappointed to find out that rather than notifying me of spam to my email address, optus blocked my account and left it to me to find the problem.
Oh, that's odd! If you'd like us to look into this situation, we recommend messaging us via the My Optus app. Our Messaging team is available 24/7 and are ready to assist customers as quickly as possible. Tina.
Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.