cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
MrsJones
Occasional Contributor
Occasional Contributor

billing reminders

Hello, 

Can I confirm whether I have direct debit please?

Thanks

0 Kudos
Reply
2 Replies
AndS
Super Contributor
Super Contributor

Re: billing reminders

Note: This is a public online forum.

Yes Crowd cannot access or view customer accounts/orders.
Please don't post your personal details as per our Community Guidelines.

Ask on twitter or facebook or myapp or via phone.
0 Kudos
Reply
Tina_YC
Moderator
Moderator

Re: billing reminders

Hi @MrsJones. You can check if direct debit is activated by visiting the My Optus App or My Account. If you head to the My Optus App > Billing, you will be able to see 'Direct Debit Active' on the top-right corner of your screen. 


Let us know how you go. Tina.

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.