i have a charge of $12 on my bill and I dont know what it is . 01 Nov to 30 Nov $39 Optus Choice Small $39.00 12 Oct Samsg A50 BK (11 of 36) $12.00 Total Monthly Charges $51.00 what does samsg A50 BK (11 of 36) mean
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Thank you for reaching out, @markcoram. It appears that that the $12.00 Charge is your 11/36 Device Repayment Fee for your Samsung A50 Black. This would be outlined in your contract of your attached mobile service. We have a Support Article that goes more into detail about Device Payment Plans & Credits.
If you would like us to take a closer look at your billing/service feel free to utilise 24/7 Messaging Service via the My Optus App.