For 24/7 support message our team of experts via the My Optus app.
Hi all,
I am guessing the answer is YES, but I thought that I would ask anyway.
I currently have FTTP NBN with Optus and have had for 3 years now so I am out of contract. I am looking at moving and my target area only has FTTN. Would I have to recontract with Optus when I move or can they just transfer my account to the new connection?
Thanks heaps
Optus can definitely just change your account to the new address. The NBN makes this extremely simple.
That said as you are out of contact, unless you are trying to preserve a land line number then imo just sign up to a current plan (Optus or anyone) at the new address. Cancel your existing plan at the old house one you move out.
Peter Gillespie
@petergdownload has offered some good advice there @correva
Remember, we do offer month-month no lock-in contract plans, so that's always an option for you.
If any other questions pop up, please shout out 🙂