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New Contributor
New Contributor

Vicemail message

Ive recorded multiple messages for my voicemail and saved them. But when someone calls they recieve the generic lady saying "youve reached the voicemail box for ------------- " But when i dial up to activate a new message my original one is still there recorded 😕 

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Super Contributor
Super Contributor

Re: Vicemail message

thats means that Miscall Services is being activated instead of your voicemail, miscall service activated when you did not setup diversion to you phone. maybe your voicemail is active but if there are not diversion setup your personal message wont be heard

 

see below link settings up diversion, 

 

 

http://www.optus.com.au/shop/support/answer/how-to-add-change-or-remove-call-diversions-mobile-phone...

 

or simply call 131344 to setup diversion for you

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