Since a stuff up with my service earlier this year, my cable service has disappeared from My Account. I have made a number of phone calls about this and had lots of promises.
My next action will be to leave Optus if you cannot fix this.
Also cannot access it through Member Services
Solved! Solved: Go to Solution.
Thank you for raising this issue.
We’re unable to look into account details on Yes Crowd.
Have you already tried adding it yourself? How to Add/Remove Services in My Account
If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details for further assistance.