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zwana
Occasional Contributor
Occasional Contributor

Re: Unable log on to incoming mail server (POP3)

Thanks!
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zwana
Occasional Contributor
Occasional Contributor

Re: Unable log on to incoming mail server (POP3)

Thanks!
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Kartika
Moderator
Moderator

Re: Unable log on to incoming mail server (POP3)

Sorry for the inconvenience, @Fergy36. We are already aware of the issue with Webmail (REF#22859280) affecting customers at the moment. Our Support team are definitely working on this. Unfortunately, there is no time frame for resolution at the moment. Apologies for the inconvenience and we appreciate your patience. Kartik



Kartika__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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Kartika
Moderator
Moderator

Re: Unable log on to incoming mail server (POP3)

Hi @zwana, apologies for any inconvenience caused to the issues with your webmail. We're aware of an issue impacting the webmail services (REF#22859280) at the moment. Our Tech teams are working to restore services as soon as possible. We appreciate your patience in the meantime.


Kartika__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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Kartika
Moderator
Moderator

Re: Unable log on to incoming mail server (POP3)

Hi @zwana, we have deployed some fixes and many customers have come back advising it is working now. Can you double check to confirm it`s working at your end.


Kartika__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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zwana
Occasional Contributor
Occasional Contributor

Re: Unable log on to incoming mail server (POP3)

Thanks @Kartika  all working now.

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Kartika
Moderator
Moderator

Re: Unable log on to incoming mail server (POP3)

Glad to hear that @Adiren1111. Yes it has since been fixed. Apologies for the inconvenience and we appreciate your patience.


Kartika__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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