I have five Optus mail accounts. This problem applies to two of those accounts. The problem started yesterday - no changes were made prior to the onset of the prob.
I am using Outlook 2003. The error message that I receive when I attempt to send a test message is "Log on to incoming mail server (POP3): Outlook could not connect to the incoming POP3 mail server because your mail box on the server side was in use".
Also, I am unable to log on to this account via Optus Webmail. I receive the message "Login failed - Username or password is incorrect"
I am able to send message from this account using Outlook.
Any assistance gratefully received.
Solved! Solved: Go to Solution.
There's at least six other threads today on YesCrowd reporting the same problem:
It is a general optusnet email problem. You can't connect with POP, IMAP or even from Webmail. It won't accept your password.
This has been reported on Whirlpool, and the first poster there has just said:
The recorded message said we are aware of email problems and our techs are working hard to fix it.
I believe that Optus must have a major issue with webmail at the moment. I am able to log onto MyAccount which is a different password from my email but my 3 email accounts keep telling me that my password is wrong despite me knowing they are correct.
Recently there has also been an inundation of spam mail and no matter how many times I mark an address as spam, I keep getting them (up to 20 spam emails a day).
Optus have absolutely dropped the ball throughout this pandemic