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UNABLE 2 RECHARGE - ERROR - EXCESSIVE USAGE

Hi peeps.... I've been trying for almost 24 fkg hours to recharge my prepaid phone both thru the OPTUS app, browser, calling OPTUS recharge number, going on to live chat and I cannot complete the mofo. 

 

Eorror message reads: Sorry we no longer receive credit card payments for this number.

 

Another error message read:  EXCEEDED USAGE RULES. 

 

Can anyone out there help me with this incredibly fkg annoying drrrrrAMAAAAAA? 

 

THANKS HEAPS GUYS...LOVE YAS ALL xxox

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Honoured Contributor
Honoured Contributor

Re: UNABLE 2 RECHARGE - ERROR - EXCESSIVE USAGE

Sounds like you tripped some limit on recharges per 24 hour period. Hopefully that should reset sometime today?

 

Regards

 

Peter Gillespie

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RetiredModerator
RetiredModerator

Re: UNABLE 2 RECHARGE - ERROR - EXCESSIVE USAGE

Hello @JAGuARZEE

 

I'm sorry for the delay. Are you still unable to recharge the service? If so, it would be best to reach out to our Prepaid Customer Service team via Live Chat here. They'll be able to take a closer look into the issue. 


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