All the chat links in the 24/7 chat page are dead. None of them do anything when clicked. Chat is the easiest way to get something sorted. Is there an eta on fixing this?
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Which chat page are you using? I just tested to links under personal > mobile and both worked for me. Could be your browser potentially?
This is the link I used - http://yesopt.us/chat2us
Can you please let us know what device and browser/s you're having the issue with? I've just test the link on Chrome and it's working for me but we have had reports of some issues with Safari that have been raised with our IT support team.