I am receiving emails purporting to be sent from Optus I suspect is a Spam. These emails relate to Maintenance and Repair to be carried out in my area from 19/7 to 22/7 and "Yes Crowd" response which was dealt with few months ago. The maintenance email does not address me either as "Hi there" or with my name either in email or Text message. As a precautionary measure I have not opened the link in the text. I advise Optus to take necessary action to protect my account and email.
Hi @Aftab - Thanks for using yes crowd and apologies for any inconvenience this may have caused.
To check if there are any network works you can check these from My Optus App or you can check this here .
With regards to Spam emails, please report these to firstname.lastname@example.org so that we can investigate it.
If you’re still needing a hand, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.
If for some reason you’re unable to, if you have a social media account, please then Optus on Facebook or on Twitter with the details for further assistance mentioning you’re unable to use the My Optus app.
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