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New Contributor
New Contributor

Sim card delivery

Hi my sim cards have not been delivered as yet, does my account start being charged once i've activated said sims? It appears that I've got a bill for payment though I have no service.

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Honoured Contributor
Honoured Contributor

Re: Sim card delivery

Billing is dated from the day of activation. Pay this bill for the first month and then future bills should arrive on the date you activated.

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New Contributor
New Contributor

Re: Sim card delivery

OK is there anyway to track said sim cards?

 

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Honoured Contributor
Honoured Contributor

Re: Sim card delivery

That's would be a great idea 🐵

Optus don't seem to share a lot of information on what they send out (or even confirmation of the order in the first place). It appears haphazard and sporadic and usually incomplete. Something for them to work on anyway.

You'll need to wait a bit longer and they should show up.
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