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kranky10
New Contributor
New Contributor

Settings Page on "My Account"

Is anyone having problems accessing the Settings page on "My Account".   Most of the time when I click on the Settings button nothing happens.

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George_YC
Moderator
Moderator

Re: Settings Page on "My Account"

Hi @kranky10

Thank you for raising this issue.

Have you tried clearing your browsers cookies and cache as wel as a private browsing session?

You can also check out our My Optus app & My Account troubleshooting support page for further help.

If you’re still needing a hand, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

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