cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
COVID-19 impact to Yes Crowd & Contact Centres info here
Highlighted
Occasional Contributor
Occasional Contributor

Request for Account Access

Hi I have received an email to approve Request for Account Access.

i log into my account but can't find where to approve the request. can any please assist?

0 Kudos
Reply
8 Replies
Highlighted
Trusted Contributor
Trusted Contributor

Re: Request for Account Access

Did you initiate this request or know why you are getting this request?

0 Kudos
Reply
Highlighted
Occasional Contributor
Occasional Contributor

Re: Request for Account Access

Hi, i had requested this so i could access the app on both mine and my wifes phone

0 Kudos
Reply
Highlighted
Trusted Contributor
Trusted Contributor

Re: Request for Account Access

0 Kudos
Reply
Highlighted
Occasional Contributor
Occasional Contributor

Re: Request for Account Access

Thanks, used the link but does not give a link to approve the application.

0 Kudos
Reply
Highlighted
Trusted Contributor
Trusted Contributor

Re: Request for Account Access

That's the only place that looks logical to me.

I would have expected that the email had a direct link to do the approval, a link to the appropriate section , or at the very least tell you where to go.

0 Kudos
Reply
Highlighted
Occasional Contributor
Occasional Contributor

Re: Request for Account Access

thanks, thats what i think also.

looks like time on the phone

0 Kudos
Reply
Highlighted
New Contributor
New Contributor

Re: Request for Account Access

I give my son Taine Hadley-Paul permission to be a contact on my account. 

Account number hidden30 5714 693

Kind regards Jaane Paul

0 Kudos
Reply
Highlighted
Trusted Contributor
Trusted Contributor

Re: Request for Account Access


@Jaane wrote:

I give my son ... permission to be a contact on my account. 

This is a public forum, not Optus support. You should remove that personal info and contact Optus directly.

 

0 Kudos
Reply