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popsie
New Contributor
New Contributor

Removed internet account from "My Account" page

About a month ago, I noticed only my Mobile account is listed on "My Account " page, which is where I go to pay both my mobile and internet bills.The internet account has been removed, and I can't find out where its gone to. All I now get is a reminder on my Mobile phone that both bills are due. I like to check each bill before I pay them, but that is now inpossible with the internet bill. All is ok with th mobile bill, its still on "My Account". Please help.

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petergdownload
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Honoured Contributor

Re: Removed internet account from "My Account" page

You can set the internet bill to be emailed to you. It will generally pop up a week or two before payment is due.

 

You'll need to contact OPTUS LIVECHAT and hopefully they can add your account back.

 

Peter Gillespie

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