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View your usage, get billing support and much more with the My Optus app, download it here
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New Contributor
New Contributor

Register

Trying to register my account and it’s saying account is ineligible.I’ve had account for a few years and get billing sent to my email.

 

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Moderator
Moderator

Re: Register

Hi @Len72t

Thank you for raising this issue.


Please note that we are unable to look into account details on Yes Crowd. If you’re still needing a hand, we recommend messaging us via the My Optus app.


Our Messaging team is available 24/7 and are ready to assist customers as quickly as possible.


If for some reason you’re unable to use the My Optus app, please send a private message to the official Optus Facebook or Twitter page for further assistance.

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