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Putting my Account on hold from over seas

I have been trying to get in touch with some one to put my account on hold for the last three months. Now I am expected to pay for a service I haven't had although I have been trying to contact customer service with no luck. I am unable to contact them by phone and it seems impossible to contact them any other way. Does anyone have any Idea how to contact customer service??

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Re: Putting my Account on hold from over seas

Hi @Gypseas,
Thank you for raising this issue.
Please note that we’re unable to look into account details on Yes Crowd.
If you’re still needing a hand, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.
If for some reason you’re unable to, if you have a social media account, please then send a PM to Optus on Facebook or a DM on Twitter with the details for further assistance mentioning you’re unable to use the My Optus app.



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