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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

lauraakatee123
New Contributor
New Contributor

Process of my Phone plan order.

Hi there, i applied for a phone plan on the 10th of october, and was wondering how long it will take to be approved? i went through the verification process but havent heard anything back. Is there anything else i need to do? and what is the rough wait time? 

My temporary order number is: T41570664054726

Thank you very much for your time.

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Ray_YC
Online Community Manager
Online Community Manager

Re: Process of my Phone plan order.

Hey there lauraakatee123,


Thank you for raising this issue.
Just a heads up that we’re unable to look into account details including orders here on Yes Crowd.


If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.
If not, please Chat with us.

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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