Why does Optus system not allow you to nominate a payment date for manual on line payments, so that you can prepay at a convenient date, rather than only on the expiry date.
If you pay early you lose the days due until expiry, if you pay late you lose the rollover of data and mycredit.
I am not interested in Direct Debit.
Hey @JoData123. You can recharge at any time you would like online or via the My Optus App. We don't have a way to nominate a manual date or anything like that you would just log on the day you were wanting to recharge and process that. We do also have an Expiry Extension available on our Prepaid Epic Data plan option which might be more suitable for you.
If you weren't setup on that we can organise that change for you with our Messenger team via the My Optus app.
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Unfortunately its a common scummy industry practice. It serves no other purpose then to try and screw the customer out of data/credit/time
In Optus' case their "solution" is to nudge people to their Epic plans rather then fix the inequities in their other plans.
I'm in the exact same boat with another telco where my credit expires very soon but I can't pay early without loosing days.