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New Contributor
New Contributor

Paying old accounts

I recently did a credit check and I have an old Optus account outstanding. It is for a handset. I am trying to find a way to clear the account. The account number I have isn't being recognised. What should I do? Who can I speak with?


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Trusted Contributor
Trusted Contributor

Re: Paying old accounts

@gricea33 You could try calling the billing team calling them on  133937 - Mon - Fri 8am - 8pm AEST.

Option two write a letter

Optus Customer Relations Group

PO Box 306 Salisbury South 5106

Optus have to act on a letter, it will take longer but at least you have everything in writing.

I am not an Optus employee. If a reply helps please give a Kudos and when an issue is solved please mark as solved.