ive registered for optus sport via the app from the playstore and i can use the app fine. however when i attempt to log into the optus sport account online it telles me that the user does not exist
You may first need to check your eligibility which you can do here which will advise of next steps.
If that isn't the issue, please either chat to us here http://yesopt.us/chat2us
send us a PM with your account number, full name and DOB. We should be able to fix this up.