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Optus Customer Support

I can't seem to make contact with a real person in Optus Customer Support; I've made 4 calls and ended up in dead ends where Optus has hung up on me with that nauseatingly friendly 'Thank you for calling Optus, good bye now' after stringing me along for so many minutes, leading me nowhere and fixing nothing. I just was someone from Optus to talk to, and doing that these days is like trying to find the proverbial needle. How can I make contact with a real person in Optus Support without loosing myself in the Matrix of voice prompted computers between me and a working internet connection?! 

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Esteemed Contributor
Esteemed Contributor

Re: Optus Customer Support