I am a currently optus user, I just placed a 12-month sim only plan order to my existing service, However, I did not put home address/delivery address to in the order form, My temporary order number is T11519719819593. Is there any way I can change my order information?
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An address is required to submit the credit check form. What did you enter?
If anything is wrong, you will be contacted by the Sales Support team to clarify
If the incorrect address was entered, the credit check will likely fail and someone will be in touch to verify the details. Let us know if you need us to follow up on this one @EddyYan.